Linda Stanfield - Owner of Ben Franklin the Punctual Plumber
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Linda has tons of advice for switching over from being a “technician” in your business to a true owner. She talks about keeping work fun for employees (by using her ticketing system) and creating an amazing customer service experience.
She was a joy to interview, and I think you’ll really enjoy it!
Check out Lindastanfield.com and Benfranklinplumbingaz.com.
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| Download (Duration: 44:53 — 41.4MB)
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